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Tue, Aug 26
|RCCC North Campus
Beyond CTO: 911 Training Program Management
This workshop is designed for current or aspiring 911 training coordinators or similar roles who want to strengthen their understanding of their pivotal role in shaping and managing comprehensive training programs.
Time & Location
Aug 26, 2025, 8:30 AM – Aug 27, 2025, 5:30 PM
RCCC North Campus, 1333 Jake Alexander Blvd S, Salisbury, NC 28146, USA
About the Event
Course Overview: Is your training program due for a refresh—or are you building one from the ground up? This course is your roadmap to designing a program that actually works, one that’s structured, supportive, and rooted in how adults learn best.
You’ll explore practical strategies for developing or updating your training curriculum, identifying real training needs, utilizing your resources effectively, and supporting both your trainees and trainers. We’ll cover how to foster a positive learning culture, meet industry standards, and build a program that develops confident, capable call takers and dispatchers.
Whether you're refining what you have or starting from scratch, you’ll leave with the tools to build a more effective, adult-centered training program.
The schedule below is tentative and subject to change based on time and attendee needs.
Schedule
2 hoursSession 1: Introduction to Effective Training Program Management
2 hoursSession 2: Training Methods and Delivery Techniques
Tickets
Beyond CTO 2 Day Workshop
$425.00
Total
$0.00