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Tue, Mar 16
|Carroll Co Public Safety Training Center
Beyond CTO: Training Program Management
This workshop is designed for current or aspiring emergency communications training coordinators or similar roles who want to develop and/or strengthen their training program. (This session is open to Maryland PSAP employees only.)
Time & Location
Mar 16, 2027, 8:30 AM – Mar 17, 2027, 5:30 PM
Carroll Co Public Safety Training Center, 50 Kate Wagner Rd, Westminster, MD 21157, USA
About the Event
This class is open to Maryland PSAPS ONLY
Course Overview: Is your training program due for a refresh—or are you building one from the ground up? This course is your roadmap to designing a program that actually works, one that’s structured, supportive, and rooted in how adults learn best.
You’ll explore practical strategies for developing or updating your training curriculum, identifying real training needs, utilizing your resources effectively, and supporting both your trainees and trainers. We’ll cover how to foster a positive learning culture, meet industry standards, and build a program that develops confident, capable call takers and dispatchers.
Whether you're refining what you have or starting from scratch, you’ll leave with the tools to build a more effective, adult-centered training program.
The schedule below is tentative and subject to change based on time and attendee needs.
Schedule
1 hour 30 minutesSession 1: Introduction to Effective Training Program Management
2 hoursSession 2: Training Methods and Delivery Techniques
Tickets
Beyond CTO 2 Day Workshop
$0.00
Total
$0.00