Combating Complacency & Training is a Team Sport (Traverse City, MI)

Combating Complacency

MiSnap Course HCS2024-4701

Class Length: 4 Hours

Course Overview: Combating Complacency is a focused 4-hour training course designed to address and mitigate the risks associated with complacency in professional environments, particularly for emergency responders and law enforcement officers. This course emphasizes the critical importance of maintaining vigilance and proactive behavior in high-stakes situations. Participants will explore the nature of complacency, understand its risks, and learn strategies to combat it through real-world scenarios and interactive discussions. By the end of this course, attendees will be equipped with practical tools and insights to prevent complacency and enhance overall performance and safety in their roles.

Course Objectives:

After this course, learners will be able to:

1. Identify the signs and risks of complacency in the communications center.

2. Identify how our brains unintentionally contribute to complacency.

3. Demonstrate strategies to prevent complacency.

4. Demonstrate strategies to overcome complacent behavior.

Training is a Team Sport 

MiSnap Course HCS2024-4700

Class Length: 4 Hours

Course Overview: Training is a Team Sport is an engaging 4-hour course designed to emphasize the collaborative nature of effective training within an organization. This course focuses on the collective efforts required to foster a successful training environment. Participants will explore the principles of adult learning, the importance of communication, and the roles of various team members in the training process. Through interactive sessions and practical examples, the course aims to build a culture of continuous learning, mutual support, and shared responsibility, ultimately enhancing organizational efficiency and employee satisfaction.

Course Objectives:

After this course, learners will be able to:

1. Identify basic training principles everyone should know, even if not in trainer position.

2. Identify the roles and responsibilities of each team member when it comes to supporting training.

3. Demonstrate techniques for fostering a culture of growth, learning, and feedback.

4. Demonstrate how to support trainees.

5. Identify the role we play in our own training.