Being a trainer in emergency communications is a big responsibility — but too often, trainers are handed a trainee with little structure, guidance, or support.
 
The Dispatch Training Playbook is here to change that. It’s built to help new trainers start strong and help seasoned trainers get more organized.
 
Inside, you’ll find:
Step-by-step first day prep so you never miss a detail
Common pitfalls to avoid (and what to do instead)
Structured coaching strategies to balance safety and learning
Quick reference guides to handle “oh no, now what?” moments
 
Think of it as your go-to resource for training with confidence, clarity, and consistency.
 
Whether you're new to training or a seasoned pro, this ebook will help you refine your skills, stay organized, and inspire the next generation of dispatchers. Elevate your training game and make a lasting impact on your trainees' careers.